Making websites accessible to people with disabilities has become increasingly important as legal complications from non-accessible sites grow. Despite the rise in lawsuits and in available resources to learn about accessibility, it’s still a topic unfamiliar to many who craft websites. To many unfamiliar with the concept, a dismissive attitude can exist, seeing it as a lawsuit-driven phenomenon. This talk will look at the human side of web accessibility and demonstrate why these often simple changes can make a significant difference in the lives of almost 20% of the population.